Privacy Statement
Waste Management World by ISWA

Data protection


We hereby inform you about the processing of your personal data and the data protection claims and rights to which you are entitled.


1. Preamble

Based on the latest Service- and Licence Agreement (2023) as well as the Data Processing Agreement dated June 12th, 2019 WEKA Industrie Medien GmbH (hereinafter referred to as the “WEKA”) acts as operator of this Website waste-management-world.com (hereinafter referred to as the “Website”).

Any data processed by WEKA in connection with the above-mentioned purpose is processed on behalf and on the account of the Media Owner and Publisher, International Solid Waste Association.

1.1 Media Owner & Publisher

International Solid Waste Association (hereinafter referred to as the “ISWA”) is a membership-based organization and owner of the magazine and the respective online platform waste-management-world.com. The content of the magazine and platform is published by ISWA. WEKA is the technical operator of the platform who acts as a processor according to Article 28 of regulation (EU) 2016/679.

Therefore, ISWA collects data vital to managing the member database. ISWA also collects data used specifically for promotional purposes (Newsletter), access data for the member area of the website and the data of subscription members, as well as website cookies to provide seamless website experience to the visitors of all the websites under ISWA brand. All data described in this privacy statement are shared with and maintained by WEKA based on the Data Processing Agreement dated June 12th, 2019 for the sole purpose of providing the services as described in this Agreement.

2. Responsible for data are:


Controller and processor of ISWA membership & newsletter data


International Solid Waste Association
Stationsplein 45 A4.004
3013 AK Rotterdam
The Netherlands
Website: iswa@iswa.org
Phone: +31 (0)10 808 3990
Contact form

Technical operator and processor of website-specific data

WEKA Industrie Medien GmbH
Dresdner Straße 43
A-1200 Wien
Tel.: +43-1-97000-200
Contact form


3. How we collect information

International Solid Waste Association is a membership-based organization and owner of the Magazine and the respective online platform waste-management-world.com (hereinafter referred to as “Website”). The content of the magazine and platform is published by ISWA. WEKA is the technical operator of the platform who acts as a processor according to Article 28 of regulation (EU) 2016/679.

Therefore, ISWA collects data vital to managing the member database. ISWA also collects data used specifically for promotional purposes (Newsletter), access data for the member area of the Website and the data of subscription members, as well as website cookies to provide seamless website experience to the visitors of all the websites under ISWA brand. All data described in this privacy statement are shared with and maintained by WEKA based on the Data Processing Agreement dated June 12th, 2019 for the sole purpose of providing the services as described in this Agreement.


4. Types of personal data collected

ISWA currently collects for the Magazine and Website the following types of data:

  • Subscription-Specific Data;
  • Marketing-Specific Data;
  • Website-Specific Data.


5. Subscription-specific data

As subscriber of the Magazine, you will be asked to provide

  • name and surname;
  • contact address;
  • e-mail address and telephone number (jointly referred to as “Subscription-Specific Data”).

ISWA uses this data to provide you with the Magazine, maintain a database of subscribers and contact you in special cases. You will occasionally receive e-mails related to your subscription as well as notifications of benefits that come with your subscription, which include but are not limited to emails about events, discounts, updates on your subscription, opportunities etc.

5.1. How do we store this data?

Subscription-Specific Data at ISWA and WEKA are stored on systems managed by an external IT company, which acts as data processor and operates in agreement with data policies established by ISWA. ISWA makes sure that your data are stored and managed in accordance with the EU Data Protection laws and that any third party handling your data implements all technical measures necessary on an ongoing basis to keep your personal data secure.

5.2. How long do we store this data?

Inactive Subscription-Specific Data are stored for the period of 7 years, longer if data are subject to ongoing legal disputes. Active Subscription-Specific Data are maintained as long as the subscription is paid/actively renewed by subscribers.


6. Marketing-Specific Data

For receiving the Newsletter of Waste Management World, you have to sign up for the member area of the Website (hereinafter referred to as “Member Area”). To sign up in the Member Area you will be obliged to provide your Email address. Moreover, you will be asked to provide following data optional: gender, name, surname, company’s name, business field and number of employees, position and remit, involved areas of the company. The Member Area offers to manage the newsletter subscriptions and for Magazine subscribers to maintain their Magazine subscription. Therefore, all data collected as Subscription-Specific Data and data collected as of the registration for the Member Area (for subscribing to the Newsletter) are jointly referred to as “Marketing-Specific Data”.

ISWA collects Marketing-Specific Data to send marketing mailings and the newsletter. To maintain your newsletter subscription sign-up or login to the Member Area.

6.1. How do we store this data?

ISWA marketing-specific data are stored and managed on MailChimp platform and by WEKA, which both act as data processor and operate in agreements with data policies established by ISWA.

6.2. How long do we store this data?

ISWA stores the data as long as you remain subscribed to the mailing list. Once you want to stop receiving the e-mails, use the 'Unsubscribe' link at the bottom of any ISWA or Waste Management World email to remove your email from the list. To delete your account from the Member Area (including all newsletter subscriptions), visit this page. Your e-mail will be stored in the system for the period of 40 months, after which it will be deleted. You will not be contacted again, unless you re-subscribe.

6.3. MailChimp

For providing our Newsletter ISWA use components from MailChimp. MailChimp is a service from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30318, USA (hereinafter referred to as „MailChimp“). The data provided by you as of your newsletter registration (e-mail address, name, IP address, date and time of your registration) are transferred to the servers of The Rocket Science Group in the USA and stored there under consideration of the "EU-US Data Privacy Framework". More information regarding the data protection of MailChimp may be found under mailchimp.com/legal/privacy. For more information regarding the EU-US Data Privacy Framework please click privacyshield.gov/welcome.

Supplementary thereto ISWA has concluded a data processing agreement with MailChimp. This is an agreement by which MailChimp is obliged to protect data of the users, processing data only according to the data protection regulations and not providing data to any third parties.

MailChimp uses the collected data for dispatching the Newsletter and for evaluating the Newsletter on ISWAs order. According to their own information MailChimp may use this data for optimisation and improvement of their own service for example for technical optimisation of dispatching the Newsletter or for economical reasons such as determining from which country the Newsletter members are. MailChimp does not use the data from Newsletter subscribers for contacting them on their own behalf or to proving their personal data to third parties.

The Newsletter contains a so called “web-beacon”, which is a pixelsized file, that is downloaded from the servers of MailChimp when opening the Newsletter. In connection with this request information regarding your browser, your operating system, your IP address as well as date and time of your request is collected. This information is used for technical improvement of the MailChimp Service by technical data, the target groups and their reading behaviour, the location where the request comes from (which is identifiable by the IP address) and the request times.

For statistical reasons data is also collected for determining whether the Newsletter has been opened, when the Newsletter has been opened and which links are clicked in the Newsletter. This information might be assigned for technical reasons to single Newsletter subscriber but it is neither the endeavour of ISWA nor from MailChimp to observe you. In the contrary thereto evaluations are only made to see your reading habits and to match the provided content according to your interests. In some cases, we will guide you to the websites of MailChimp. For example, if the Newsletter provides a link, which enables you to open the Newsletter online (for example in case of displaying problems caused by the e-mail client). Moreover, you may change your personal information such as your email address online. Also, the privacy statement of MailChimp is only available on their website. In connection therewith ISWA indicates, that MailChimp’s websites uses Cookies, and personal data is processed by MailChimp, their partners and their service providers (e.g. Google Analytics). ISWA does not have any influence in regard of collecting this data. More information may be found in the privacy statement of MailChimp.

6.4. Special rights in regards to the Newsletter

You may at any time unsubscribe from the Newsletter by meaning of revoking the approval for receiving it. Thereby your approval of dispatching the Newsletter by MailChimp as well as for the statistical analysis is revoked. Unfortunately, it is not possible to revoke the approval for statistical analyses separately from the approval of receiving the newsletter. A link for unsubscribing from the Newsletter may be found at the end of each Newsletter.

6.5. Processing of personal data in connection with the Hubspot service

We use the HubSpot service on our websites for various purposes. HubSpot is a US based software company with offices in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.Hubspot is an integrated software solution that we use to cover various aspects of our online marketing.These include:e-mail marketing, social media publishing & reporting, reporting, contact management (e.g. user segmentation & CRM) and contact forms.Our signup service allows visitors to our site to learn more about our business, download content, and provide their contact information and other demographic information. This information and the content of our website are stored on the servers of our software partner HubSpot. They can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this Privacy Policy. We use all recorded information exclusively to optimize our marketing measures.The following data can be collected and processed here:

Geographical location
Browser type
Navigation information
Referring URL
Performance data
Information about how often the application is used
Mobile apps data
HubSpot subscription service credentials
Files displayed on site
Domain names
Pages viewed
Aggregated usage
Operating system version
Internet service provider
IP address
Device identifier
Duration of visit
Where the application was downloaded from
Operating system
Events occurring within the application
Access times
Clickstream data
Device model and version


The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. If you do not want Hubspot to collect and process the data mentioned, you can refuse your consent or revoke it at any time with effect for the future.

The personal data are kept for as long as they are necessary to fulfill the processing purpose. The data will be deleted as soon as they are no longer required to achieve the purpose.

Data can be transmitted to the USA as part of processing via HubSpot. The security of the transmission is secured by so-called standard contractual clauses, which ensure that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent can serve as the legal basis for transmission to third countries in accordance with Article 49 (1) (a) GDPR.

Further information on data processing and data security at Hubspot can be found here (legal.hubspot.com/privacy-policy).


7. Website-Specific Data processed by WEKA Industrie Medien GmbH as technical operator of the website


7.1. Processing of data within the framework of our websites and other online services

7.1.1. Processing of data using cookies

In order to make our websites user-friendly and to enable the use of certain functions, we use so-called cookies on our websites. These are small text files that are stored on your end device and that save certain settings and data for exchange with our system via your browser.

For our websites, we use both cookies that are deleted after the end of a browser session (session cookies) and cookies that are stored on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Please note that certain cookies are already set as soon as you enter our website and cookies can also contain personal data. When you first visit our websites, you have the option of accepting or rejecting certain cookies.

You can also set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. You also have the option of deleting the stored cookies via your browser. It is noted that if cookies are not accepted, the functionality of our website may be restricted.

Below you will find information on the cookies we use:

  • Necessary Cookies (without consent)
    These are mandatory for the operation of our website (session cookies)
  • Analytical Cookies / Performance Cookies
    With these cookies we have the possibility to collect data and information about the usage behavior of the visitors of our websites, these serve exclusively to improve the functionality of the websites.
  • Functional Cookies
    These cookies are used for certain functionalities of our websites, e.g. B. to suggest a better navigation flow on our websites or to show you personalized and relevant information (e.g. "interest-based advertising").
  • Targeting Cookies
    These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to tailor our websites and the advertising you see to your interests.

The legal basis for the processing of personal data for the necessary cookies is Article 6 Paragraph 1 Letter b) GDPR (performance of a contract) and Article 6 Paragraph 1 Letter f) GDPR (legitimate interests in the processing of data for the purpose of operating a site.

The legal basis for the processing of personal data in the case of analytical, functional cookies and targeting cookies is consent in accordance with Article 6 Paragraph 1 lit. a) GDPR. This consent can be revoked at any time. Please send a revocation to ISWA: https://www.iswa.org/contact/
The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

The specific processing purpose and the respective storage period of the personal data used can be found in our Cookie Policy. Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy.

7.1.2. Processing of personal data in connection with the AuthO Single Sign On service

We also use the authentication service Auth0 Single-Sign-On to register on our website. Service provider is the American company Auth0 Inc. (subsidiary of Okta Inc.), 10800 NE 8th Street, Suite 700, Bellevue, WA 98004, USA. Auth0 also processes data in the USA, among other places.

The legal basis for the processing is our legitimate interest in accordance with Article 6 Paragraph 1 Letter f) GDPR, especially since we have to organize the registration on our website and there are no conflicting interests in the protection of the data in question.

Standard contractual clauses approved by the EU Commission (= Art. 46. Para. 2 and 3 GDPR) used. These clauses oblige Auth0 to comply with the EU data protection level when processing relevant data outside of the EU.

You can find out more about the data processed by using Auth0 in the data protection declaration at okta.com/privacy-policy/.

7.1.3. Processing of personal data in connection with the WooCommerce service

We have integrated the open source shop system WooCommerce as a plugin on our website. This WooCommerce plugin is based on the WordPress content management system, which is a subsidiary of Automattic Inc. (60 29th Street #343, San Francisco, CA 94110, USA). The implemented functions send, store and process data to Automattic Inc.

We use this practical online shop solution to be able to offer you our physical or digital products or services on our website in the best possible way. The aim is to give you simple and easy access to our range of products, so that you can get the products you want quickly and easily. With WooCommerce we have found a good plugin that meets our requirements for an online shop.

Unless there is a legal obligation to keep data for a longer period, WooCommerce will delete the data when it is no longer needed for the purposes for which it was stored. For example, server log files that contain technical data about your browser and your IP address are deleted after about 30 days. Until then, Automattic uses the data to analyze the traffic on its own websites (e.g. all WordPress sites) and to fix possible problems. The data is stored on Automattic's American servers.

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. If you do not want data to be collected and processed, you can refuse your consent or revoke it at any time with effect for the future (the revocation takes place via the cookie settings). Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

WooCommerce also processes data in the USA, among other places. WooCommerce uses standard contractual clauses approved by the EU Commission (= Art. 46. Para. 2 and 3 GDPR). These clauses oblige WooCommerce to comply with the EU data protection level when processing relevant data outside of the EU. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the clauses here: ec.europa.eu/news/.

More details on the privacy policy and what data is collected by WooCommerce and how can be found at automattic.com/privacy/ and general information about WooCommerce at woocommerce.com/.

WooCommerce Privacy Policy Summary
👥 Affected: Website visitors
🤝 Purpose: Optimizing our service
📓 Processed data: Data such as IP address, browser information, default language settings, date and time of web access
More details can be found below in this privacy policy.
📅 Duration of storage: Server log files, technical data and your IP address will be deleted after around 30 days
⚖️ Legal basis: Article 6 (1) (a) GDPR (consent )

7.1.4. Processing of personal data in connection with the Vimeo service

We also use videos from Vimeo on our website. The video portal is operated by Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA. With the help of a plug-in, we can show you interesting video material directly on our website.

When you visit a page on our website that has an embedded Vimeo video, your browser connects to the Vimeo servers. This results in a data transfer. This data is collected, stored and processed on the Vimeo servers. Regardless of whether you have a Vimeo account or not, Vimeo collects data about you. This includes your IP address, technical information about your browser type, your operating system or very basic device information. Furthermore, Vimeo stores information about which website you use the Vimeo service and what actions (web activities) you perform on our website. These web activities include, for example, session duration, bounce rate or which button you clicked on our website with the built-in Vimeo function. Vimeo can track and store these actions using cookies and similar technologies. Vimeo uses this data, among other things, to improve its own service, to communicate with you and to set its own targeted advertising measures.

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. If you do not want data to be collected and processed, you can refuse your consent or revoke it at any time with effect for the future (the revocation takes place via the cookie settings). Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

Vimeo is headquartered in White Plains, New York State (USA). However, the services are offered worldwide. The company uses computer systems, databases and servers in the USA and also in other countries. Your data can therefore also be stored and processed on servers in America. The data remains stored at Vimeo until the company no longer has any economic reason for storing it. Then the data will be deleted or made anonymous.

Vimeo also processes your data in the USA, among other places. Vimeo uses so-called standard contractual clauses (= Art. 46. Para. 2 and 3 DSGVO) as the basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there. Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data also comply with European data protection standards if they are transferred to third countries (such as the USA) and stored there. Through these clauses, Vimeo undertakes to comply with European data protection standards when processing your relevant data, even if the data is stored in the USA, processed and managed. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the relevant Standard Contractual Clauses here, among others: eur-lex.europa.eu/eli/dec_impl/.

You can find more information about the standard contractual clauses at Vimeo at vimeo.com/privacy#international_data.

You can find out more about the use of cookies at Vimeo at vimeo.com/cookie_policy, and information on data protection at Vimeo can be found at vimeo.com/privacy.

Vimeo data protection declaration summary
👥 Affected parties: Visitors to the website
🤝 Purpose: Optimization of our service
📓 Processed data: Data such as contact data, data on user behavior, information about your device and your IP address can be stored.
More details can be found below in this data protection declaration.
📅 Duration of storage: Data is generally stored as long as it is necessary for the purpose of the service
⚖️ Legal basis: Article 6 (1) (a) GDPR (consent)

7.1.5. Processing of personal data in connection with the Google Ads (Google AdWords) conversion tracking service

We use Google Ads (formerly Google AdWords) as an online marketing measure to advertise our products and services. We want to make more people aware of the high quality of our offers on the Internet. As part of our advertising measures through Google Ads, we use conversion tracking from Google Inc. on our website. In Europe, however, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. This free tracking tool allows us to better tailor our advertising to your interests and needs.

As soon as you complete an action on our website, Google recognizes the cookie and saves your action as a so-called conversion. As long as you surf our website and the cookie has not yet expired, we and Google will recognize that you have found us via our Google Ads ad. The cookie is read and sent back to Google Ads with the conversion data. It is also possible that other cookies are used to measure conversions. Google Ads conversion tracking can be further refined and improved with the help of Google Analytics. For ads that Google displays in various places on the web, cookies with the name “__gads” or “_gac” may be set under our domain. Since September 2017, various campaign information from analytics. js saved with the _gac cookie. The cookie saves this data as soon as you visit one of our pages for which Google Ads automatic tagging has been set up. Unlike cookies set for Google domains, Google can only read these conversion cookies when you are on our website. We do not collect or receive any personal data. We get a report from Google with statistical evaluations. For example, we learn the total number of users who clicked on our ad and we see which advertising measures were well received. Google can only read these conversion cookies when you are on our website. We do not collect or receive any personal data. We get a report from Google with statistical evaluations. For example, we learn the total number of users who clicked on our ad and we see which advertising measures were well received. Google can only read these conversion cookies when you are on our website. We do not collect or receive any personal data. We get a report from Google with statistical evaluations. For example, we learn the total number of users who clicked on our ad and we see which advertising measures were well received.

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. If you do not want data to be collected and processed, you can refuse your consent or revoke it at any time with effect for the future (the revocation takes place via the cookie settings). The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

Google also processes your data in the USA, among other places. As the basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there, Google uses so-called standard contractual clauses (= Art. 46 Para. 2 and 3 DSGVO). Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data also comply with European data protection standards if they are transferred to third countries (such as the USA) and stored there. Through these clauses, Google undertakes to comply with European data protection standards when processing your relevant data, even if the data is stored in the USA, processed and managed. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the relevant Standard Contractual Clauses here, among others: eur-lex.europa.eu/eli/dec_impl.

The data processing conditions for Google advertising products (Google Ads Controller-Controller Data Protection Terms), which correspond to the standard contractual clauses and also apply to Google Ads, can be found at business.safety.google/adscontrollerterms/.

If you would like to find out more about data protection at Google, we recommend Google's general data protection declaration: policies.google.com/privacy?hl=de.

Google Ads (Google AdWords) Conversion Tracking Privacy Policy Summary
👥 Affected: Website visitors
🤝 Purpose: Economic success and optimization of our service.
📓 Data processed: Access statistics, which includes data such as access locations, device data, access duration and time, navigation behavior, click behavior and IP addresses. Personal data such as name or e-mail address can also be processed.
📅 Duration of storage: Conversion cookies usually expire after 30 days and do not transmit any personal data
⚖️ Legal basis: Article 6 (1) (a) GDPR (consent)

7.1.6. Embedded Content

Content from third parties may be integrated on our websites. In this case it is possible that these third parties collect and process data about you. This is only the case if you have selected the respective button of the third-party provider using the two-click method. The following providers come into question:

7.1.6.a. YouTube

Our websites use the provider YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "YouTube") for the integration of videos. . Basically, when you visit a website with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, our YouTube videos were integrated with the extended data protection mode. This is recorded by the fact that YouTube makes contact with "DoubleClick", a service provided by Google, but according to its own statements, personal data is not evaluated. As a result, YouTube no longer stores any information about the visitors unless embedded videos are started. If you click the video, your IP address will be transmitted to YouTube and YouTube will know that you have viewed the video. If you are logged into a YouTube user account, this information will also be assigned to the user account. This can be prevented by logging out of YouTube before viewing the video. We have no knowledge of the possible collection and use of your data by YouTube and have no influence over it. You can find more information on the processing of your data in YouTube's data protection declaration at policies.google.com/privacy.

7.1.6.b. Instagram

Our websites use functions of the Instagram service, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (hereinafter referred to as "Instagram"). The plugins used to integrate the Instagram service are marked with an Instagram logo (camera). When you visit a website that integrates Instagram functions, your browser establishes a connection to the Instagram servers. The content provided by Instagram is transmitted directly to your browser by Instagram and integrated into the website.

By providing content through Instagram, Instagram is informed which sub-page you have accessed on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. The information about the sub-pages of our website you have visited and your IP address is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the content integrated by Instagram, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. This information may also be published on your Instagram account. We would like to point out that as the operator of the website, we have no knowledge of the content and scope of the data transmitted or how it is used by Instagram. For more information on data processing by Instagram, please refer to Instagram's privacy policy help.instagram.com/155833707900388 and the general information on help.instagram.com.

7.1.6.c. PinPoll

We collect and analyze user data on our websites using Pinpoll from Pinpoll GmbH, Hopfengasse 3, 4020 Linz (hereinafter referred to as "Pinpoll"). Pinpoll thus processes personal data to collect and analyze user data as part of the provision of complete software solutions. We process data that you enter when you voluntarily vote on our website. This can be in specific: first and last name, address, date of birth, e-mail address, gender, religious and philosophical beliefs, political opinions or personal preferences. However, this data will only be processed if you provide it. In addition, device-related information, location-related information and website-related information processed by Pinpoll. Pinpoll provides us with personal data in connection with the data generated by Pinpoll's voting behavior and software. Pinpoll will only pass on the personal data we collect to third parties in an anonymous form.

The current version of the terms of use and Pinpoll's data protection declaration can be found at pinpoll.com/#data_protection_declaration. It is possible to revoke consent to the storage of cookies at any time via the link in point 4.2 of Pinpoll's data protection declaration.

7.1.6.d. Walls.io

The walls.io plugin from “Die Socialisten” Social Software Development GmbH, Andreasgasse 6, Top 1, 1070 Vienna (hereinafter referred to as “walls.io”) is used on our website for the presentation of social media content. By integrating walls.io on our website, information about the use of this website and your IP address is transmitted to walls.io and stored. We have neither precise knowledge of the exact content of the transmitted data nor of the use of the walls.io data. Walls.io may transfer information to third parties. In particular, through your interactions in connection with the content embedded with walls.io, it may be the case that if you are logged in to a social media service (e.g. Facebook, Twitter or Instagram), walls.io can be prevented from running on our websites by disabling Javascript in your browser. In this case, our websites may not be fully available and individual content may be missing. For more information on data processing by walls.io, please see the walls.io privacy policy at walls.io/privacy.

7.1.6.e. Facebook

Our websites use social plugins from the social network "facebook.com", which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as "Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".

When you visit one of our websites that contains a Facebook plugin, your browser establishes a direct connection to the Facebook servers. The content of the Facebook plugin is transmitted directly to your browser by Facebook and integrated into the website by it.

By integrating the plugins, Facebook receives the information that you have accessed a website on our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. If you interact with the Facebook plugins, for example by clicking the "Like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for protecting your privacy can be found in Facebook's data protection information (Facebook data protection declaration: facebook.com/privacy/policy/).

If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.

7.1.6.f. Playbuzz

HTML codes from Playbuzz Ltd., 3 Aluf Kalman Magen St., Building A, 1st Floor, Tel Aviv, 6107075, Israel are integrated on our websites. If you call up a website on which such Playbuzz HTML code is integrated, the browser connects you to the Playbuzz servers. The content of the HTML code is transmitted directly from Playbuzz to the browser, which builds it on the page called up, so that Playbuzz processes your data during this process. Please refer to Playbuzz’s privacy policy at playbuzz.com/PrivacyPolicy to find out which data Playbuzz collects and for what purposes.


7.1.6.g. Twitter

Twitter plugins from Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as "Twitter") are used on our website. These plugins are marked with a Twitter logo (blue "Twitter bird"). You can find an overview of the Twitter plugins and their appearance here: about.twitter.com/en/who-we-are/brand-toolkit.

If you call up a subpage of one of our websites that contains a Twitter plugin, your browser establishes a connection to the Twitter servers. The content of the Twitter plugin is transmitted directly to your browser by Twitter and integrated into the website. Through the integration, Twitter receives the information that your browser has accessed the corresponding subpage of one of our websites, even if you do not have a Twitter profile or are not currently logged in to Twitter. The information about the sub-pages of our website you have visited and your IP address is transmitted directly from your browser to a Twitter server in the USA and stored there.

If you are logged in to Twitter, Twitter can immediately assign your visit to the respective website to your Twitter account. If you interact with the Twitter plugins, for example by pressing the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.

If you do not want Twitter to directly assign the data collected via our websites to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript".
The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your rights in this regard and setting options for protecting your privacy can be found in Twitter's data protection information: twitter.com/privacy.

7.1.6.h. Zendesk

Plugins from Zendesk Inc., 1019 Market St San Francisco, CA 94103, USA (hereinafter referred to as “Zendesk”) are used on our website. Please refer to Zendesk's data protection information at zendesk.com/company/agreements-and-terms/privacy-notice/ to find out which data Zendesk collects and for what purposes.

7.1.6.i. SoundCloud

Plugins from SoundCloud Limited, Rheinsberger Str. 76/77, D-10115 Berlin, Germany (hereinafter referred to as “Soundcloud”) are used on our websites to operate podcasts. Please refer to Soundcloud's data protection information at soundcloud.com/pages/privacy to find out which data Soundcloud collects and for what purposes.

7.1.6.j. SurveyMonkey

To organize surveys with our readers and customers, we use plugins from SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland (hereinafter "Surveymonkey") on our websites. Which data Surveymonkey collects and for what purposes can be found in Surveymonkey's data protection information at surveymonkey.de/mp/legal/privacy/.


7.1.7. Usage Analysis

We only use applications and systems from the following providers to study usage behavior on our offers and to further develop the offers if you give us your consent to do so:

7.1.7.a. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, (hereinafter referred to as “Google”) on our website.

Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of server request, is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We have also added the “anonymizeIP” code to Google Analytics on this website. This guarantees that your IP address is masked. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

As part of the processing, data can be transmitted to the USA. The security of the transmission is secured by so-called standard contractual clauses, which ensure that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent can serve as the legal basis for transmission to third countries in accordance with Article 49 (1) (a) GDPR.

7.1.7.b. Matomo (formerly Piwik)

This site uses Matomo, a web analytics platform provided by Matthieu Aubry, the legal representative of the Matomo project. Matomo is an open source project. We use Matomo as alternative to Google Analytics to analyse traffic, which helps us to improve your user experience. We process your email address and IP address and cookies are stored on your browser for 13 months. This data is only processed by us and our web hosting platform. More information can be found via matomo.org/privacy-policy/.


7.1.8. Advertising

We only use applications and systems from the following providers for advertising and marketing purposes if you give us your consent:

7.1.8.a. Doubleclick by Google

Doubleclick by Google is a service provided by Google (hereinafter referred to as “Doubleclick”). Doubleclick uses cookies to show you advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which ads were displayed in your browser and which ads were viewed.

The use of DoubleClick cookies only enables Google and its partner websites to place ads based on previous visits to our or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. A transfer of data by Google to third parties only takes place due to legal regulations or in the context of order data processing. Under no circumstances will Google associate your data with other data collected by Google.

7.1.8.b. One by AOL

Our websites use the ONE by AOL service from Yahoo Inc., 770 Broadway, New York, NY 10003 (hereinafter referred to as “ObA”). ObA is a technical service for the delivery of advertising on our websites. For this purpose, ObA operates so-called AdServers, which are controlled with the help of Javascript. As part of the ad serving process, ObA collects the following data on our behalf using a cookie: browser type, operating system and the date and time at which a specific advertisement was delivered.

This data allows ObA to measure the delivery of advertising, for example the number of clicks on an advertisement or how often a specific advertisement was delivered to an individual user. ObA can make this data available to us. In some cases, ObA aggregates the data obtained in the individual networks internally for statistical purposes.

Further information on data processing by ObA can be found here: legal.yahoo.com/ie/de/yahoo/privacy/.

As part of the processing of data for advertising purposes, data can be transmitted to the USA. The security of the transmission is secured by so-called standard contractual clauses, which ensure that the processing of personal data is subject to a security level that corresponds to that of the GDPR. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent can serve as the legal basis for transmission to third countries in accordance with Article 49 (1) (a) GDPR.

The legal basis for the processing is your consent in accordance with Article 6 (1) (a) GDPR. If you do not want data to be collected and processed, you can refuse your consent or revoke it at any time with effect for the future (the revocation takes place via the cookie settings). Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

7.1.8.c. AdSpirit

AdSpirit is an ad serving system, a professional ads server. The company is regarded as a German company in accordance with statutory regulations in Germany and the EU data protection directives. These provide, inter alia, that cookies are not stored longer than 30 days, it is possible to opt-out and no personal data is collected or shared.

AdSpirit itself collects no personal data, does not pass data and also obtain any personal information from third parties. All other data is stored within the EU and not imported within the non-EU countries. only the accumulated figures (number of views, clicks, etc. which are visible in the report) and the data is stored in the long term that are logged with actions. In addition to the Action Protocol, there is only the click log that is deleted after 14 days. Other protocols do not exist.

If you do not want data to be collected and processed, you can refuse your consent or revoke it at any time with effect for the future (the revocation takes place via the cookie settings). Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.

7.1.9 Processing of personal data in connection with the Content Pass service

On our website we offer you a service for advertising and tracking-free access with contentpass. This is an offer of Content Pass GmbH, Wolfswerder 58, 14532 Kleinmachnow, Germany. When you use the service, contentpass becomes your contractual partner. You can find more information about this service at contentpass.net.

In order to be able to display and thus offer you this service on our website, contentpass, on our behalf, processes your IP address at the beginning of your website visit. For the registration as well as the contract processing of contentpass and the associated data processing, contentpass is the controller within the meaning of the DS-GVO. We are exclusively responsible for the processing of your IP address. For further information regarding data processing at contentpass, please read the privacy notice there.

The basis for the data processing of the IP address, within the scope of our contract processing with contentpass, is our legitimate interest in offering you the opportunity to access our website free of advertising and tracking and your interest in using our website practically without advertising and tracking [Art. 6 para. 1 p. 1 lit. f) GDPR]. In addition, we hereby fulfil the legal obligation to obtain legally compliant consent to data processing requiring consent [Art. 6 para. 1 lit. c) GDPR].

For further information about data protection at contentpass, log in here to your contentpass account, or register here for contentpass.

7.1.9 Processing of personal data in connection with the Consentmanager

You can use consentmanager (Håltgelvågen 1b, 72348 Västerås, Sweden) to give or refuse your consent for all functions or to give your consent for individual purposes or individual functions. The settings you have made can also be changed by you afterwards. The purpose of integrating consentmanager is to allow users of our website to decide on the aforementioned matters and, in the course of their continued use of our website, to offer them the opportunity to change settings they have already made. In the course of using consentmanager, personal data as well as information of the end devices used (IP address, language, browser, etc.) are processed and sent to consentmanager AB. The information about the settings you have made will also be stored in your end device. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. c) DSGVO in conjunction with. Art. 7 (1) DSGVO, insofar as the processing serves to fulfil the legally standardised obligation to provide evidence for the granting of consent.

Otherwise, Art. 6 para. 1 sentence 1 lit. f) DSGVO is the relevant legal basis. Our legitimate interests in the processing lie in the storage of user settings and preferences in relation to the use of cookies and the evaluation of consent rates. At the latest 24 months after the user settings have been made, the consent is queried again. The user settings made will then be stored again for this period, unless you delete the information about your user settings yourself in the terminal device capacities provided for this purpose beforehand. You may object to the processing insofar as the processing is based on Art. 6 (1) p. 1 lit. f) DSGVO. You have the right to object on grounds arising from your particular situation. To object, please contact us by e-mail at info@consentmanager.net.

8. Use of data within the framework of the contractual relationship

8.1. Processing purpose and legal bases

We process your data when you register on our website (e-mail address, name, company and information about your professional position). We also use this data to send you our editorial newsletter and to offer you offers for our company's products, provided that you have given your consent to this (see also point 4.2).

If you download whitepapers, your data will also be passed on to our partners, provided you have given your consent.

In these cases, the legal basis is the consent in accordance with Art. 6 Para. 1 lit.) a GDPR. This consent can be revoked at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

If you have registered for one of our events, we use your data to be able to process the order accordingly. The legal basis for this is the fulfillment of the contract in accordance with Article 6 (1) (b) GDPR.

In addition, we will provide you with information on similar proprietary event products. We rely on the legitimate interest according to Article 6 Paragraph 1 Letter f) GDPR to operate advertising.

In the course of events, a list of participants is passed on to sponsors and exhibitors. We carry out this transfer on the basis of your active consent in accordance with Article 6 (1) (a) GDPR in the course of registration (or at a later point in time).

8.2. Type of data stored
  • The following data provided by you will be stored by us:
  • Your name, gender and academic title for correct salutation
  • Your postal address, which is usually the address you provide for the company where you work
  • Your email address
  • Company demographics, such as industry and number of employees
  • Your position in the company and your area of responsibility, if you let us know
  • A history of event ticket and media product purchases made by you, which we are required to do by law.
8.3. Data transfers

We do not sell postal or e-mail distribution lists and do not pass on your information to other companies for a fee. Data will only be passed on in these cases:

  • To trustworthy processors, such as printers and shipping service providers (electronic and postal) or the Austrian Post for the purpose of postal delivery. If you have any questions regarding these processors, please write to support@industriemedien.at
  • To our partners in the event sector, if you have expressly agreed to this.
  • To our partners who provide so-called "white papers" free of charge and provide contact forms in advertorials ("QuestionLead"). Here, too, we clearly ask you for your consent during the download process.
  • To our payment service providers ( Braintree , PayPal and Stripe ) for the purpose of payment processing.


9. Duration of website-specific data storage

We delete data collected from contractual relationships upon termination of the business relationship after the end of the storage obligation or after the deadline for the assertion or defense of warranty and damage compensation obligations.

We delete data that we process for marketing purposes as soon as you revoke your consent to processing.

When using cookies, different storage periods apply. These can be found in our cookie policy. Please click on the icon in the lower left corner, to open the cookie consent settings and the cookie policy.


10. Right to information and objection to the use of personal data

You are entitled to request information about the data collected from you by ISWA and about the processed personal data to rectify mistakes. If you wish to have this information, please contact ISWA by sending an e-mail to iswa(at)iswa.org. You will be asked to send a copy of official ID or identify your ISWA Membership number before the request can be fulfilled.

Please note that in accordance with local regulations, ISWA stores membership data for up to 40 months to comply with audits and legal inquiries. The data is stored longer than 40 months in case of being subject to legal actions.


11. Right to revoke approval of personal data and deletion of stored data

If you do not want ISWA to collect personal information from you, you may revoke your consent at any time without giving reasons. This right can be – with reference to your concern – exercised by sending ISWA an e-mail and requesting data about you to be erased. Please contact ISWA by sending an e-mail to iswa(at)iswa.org.

You are entitled to request the cancellation and complete erasure of your personal data that ISWA has on file. Provided no legal objection against the cancellation, ISWA will delete the personal data stored within 14 days. Should there still be litigation pending at the time of your revocation, cancellation is made 14 days after the bilateral contract or resolution of the legal dispute. The revocation/cancellation request needs to be sent via e-mail to iswa(at)iswa.org with the inclusion of a copy of official ID and, if available, your ISWA Membership number.


12. The Right to Lodge a Complaint

You have the right to lodge a complaint with the relevant supervisory authority. If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed, you can contact the data protection authority at www.dsb.gv.at.


13. Data portability

At any given time you can request that your data collected by ISWA is transferred to another organization. Please note that ISWA can only provide CSV files. To request transfer of your data, please send an e-mail to iswa(at)iswa.org with the inclusion of a copy of official ID and, if available, your ISWA Membership number.


14. Changes to this Privacy Policy

We will revise this privacy policy if the way we process data changes. The use of your data is subject to the current version, which can be accessed at waste-management-world.com/privacy-policy/. We will announce changes to this privacy policy via the above websites or by email to the email address associated with your user account with our media.

Release 1-2024 | Updated: March 6, 2024

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